Komplett Calls Foul On Harvey Norman “Haggling” – A Nice Way To Round Off The Week 
Key Facts
· Komplett has taken an informal investigation in response to Harvey Norman’s “Can You Haggle? Yes You Can!” advertising campaign
· Even after “haggling” their prices remain sky-high compared to Komplett
· In one case, a Sony 32” HDTV went from being 392 more expensive than Komplett to 242 more expensive… A cosmetic saving for the Harvey shopper
· In another case, sales reps offered discounts “If you purchase in a bundle”; for example loading warranty, software and peripherals onto the sale of a laptop
· Harvey Norman sales rep’s response to online pricing? “We can’t compete with the prices from the internet shops, they don’t have to pay the same taxes as we do.” A direct quote.
· Anyone wishing to see our tax clearance certificate is more than welcome to it!
In Detail
Dublin, 06th March 2009, in response to Harvey Norman’s “Can You Haggle? Yes You Can!” advertising campaign, stating that all of their prices are negotiable, Komplett has done a quick straw poll by haggling with Harvey sales reps around the country. The results have been less than spectacular…
Below you will find a quick table of “savings” that, when compared to Komplett prices, merely close an extremely wide gap across the board. Furthermore, the response of Harvey’s sales reps when confronted with online pricing is laughable, shocking and downright concerning in places.
In a direct over-the-phone quote from one TV sales rep we were told“We can’t compete with the prices from the internet shops, they don’t have to pay the same taxes as we do.” We at Komplett, with registered offices in Ireland, employing an Irish workforce and registered with the Irish revenue commissioners since 2003, would beg to differ on that point.
Naturally we’re a partisan source of information. So, why don’t you pick up the phone and call a few Harvey Norman, Peats, PC World or Power City stores yourself, or drop in over the weekend, and see what they say? http://www.harveynorman.ie/locations.htm
|
Product |
Komplett Price |
Harvey Norman Sticker Price |
Harvey Norman "Haggle" Price |
Komplett Saving |
|
Sony KDL-32W4000 32" 1080 HDTV |
€757.03 |
€1,149.00 |
€999.00 |
€241.97 |
|
Samsung LE32A656 32" HDTV |
€699.00 |
€1,199.00 |
€999.00 |
€300.00 |
|
Acer eMachines D620 Laptop |
€349.00 |
€379.00 |
Same |
€30.00 |
|
Samsung HT-BD2 Home Cinema |
€949.00 |
€1,399.00 |
€1,349.00 |
€400.00 |
