Nokia Initiates Charger Recall

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Nokia has announced the launch of what it’s calling an “exchange program” for up to 14 million users who are experiencing issues with the company’s chargers.

Nokia

Engadget is reporting that Nokia has uncovered an issue with the durability of its chargers whereby they seem to come apart and then pose a threat to users who may suffer electric shocks from using the devices. The official word from Nokia is that,

“We have determined that the plastic covers of the affected chargers could come loose and separate, exposing the charger’s internal components and potentially posing an electric shock hazard if certain internal components are touched while the charger is plugged into the socket.”

Fortunately, the report also includes details of which chargers are effected by the issue. If you own a Nokia device with a charger labelled AC-3E/AC-3U or AC-4U then you might well want to keep a very close eye on it, or perhaps get in touch with the fine folks from Nokia about getting it replaced.

In Nokia’s own words, “Only a limited number of chargers of certain model types manufactured by a single third-party supplier during a specific time period are within the scope of the exchange program.” You can check out the page for Nokia’s exchange program if you’re at all concerned about it.

Given that the issue could be as wide reaching as 14 million users, it’ll be interesting to see how Nokia handles the cost, given the fact that the company has been something of a sinking ship for the last year or so… It’s worth pointing out that a similar recall (of batteries rather than chargers) almost damned Sony when it was suddenly foisted with the cost of replacing millions of lithium-ion cells. Chargers aren’t as expensive, but 14 million potential replacements is a lot for a sickening company.

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One Response to “Nokia Initiates Charger Recall”

  1. Kersti Says:

    Looks like it’s only affecting chargers produced after April 2009, so if your’s is older than that you’re fine.

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